Refund policy

Thank you for choosing our services. This refund policy outlines the terms and conditions for requesting refunds on digital products and services purchased through our platform.

1. Digital Products

Due to the nature of digital products (license keys, software access, etc.), all sales are considered final once the product has been delivered and activated. We cannot offer refunds for digital products that have been successfully activated or used.

2. Eligibility for Refund

Refunds may be considered under the following circumstances:

• The license key was not delivered or is invalid
• The product/service is not as described
• Technical issues prevent the product from working and cannot be resolved
• Duplicate charges were made

3. Refund Request Process

To request a refund, please contact our support team within 14 days of your purchase. Include the following information:

• Your registered email address
• Order number or transaction ID
• Description of the issue
• Any relevant screenshots or documentation

4. Refund Timeline

Once your refund request is approved, the refund will be processed within 5-10 business days. The time it takes for the refund to appear in your account may vary depending on your payment provider.

5. Non-Refundable Items

The following are not eligible for refunds:

• Activated or used license keys
• Services that have been fully rendered
• Products purchased more than 14 days ago
• Requests that violate our terms of service

6. Contact Us

If you have any questions about our refund policy, please contact our support team at support@example.com